First Time Account Setup

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Become a PARKS DIRECT customer

You must establish a PARKS DIRECT account before you can register for classes and activities. It is easy to get started, and we’ll answer any questions you may have.

What do you need to join PARKS DIRECT?

You have the option to create your family’s PARKS DIRECT account either in person or online at PARKS DIRECT. Residency MUST be verified in person before the household can be eligible for discounted resident prices. All accounts created online will be considered Non-Residents (and will be charged the Non-Resident prices) until those verification documents can be presented in person.

To verify your residency or create an account, visit Upload proof of residency for the household and proof of age for each member of the household following these directions, or simply stop by any staffed facility with those documents. Household members must be an immediate family member or any child who is under your legal temporary or permanent custody. Documentation is required to prove custody. Acceptable verification documents for both residency and age are listed below.

Accepted proof of residency:

  • Driver’s license or Motor Vehicle Administration (MVA) ID card
  • Utility bill
  • Lease agreement
  • Property settlement sheet or the original letter from Disability Agency on official stationery.

Accepted proof of identity:

  • Driver’s license or MVA ID card
  • Passport
  • Resident alien card
  • School or military ID card, or other government-issued ID.

Accepted proof of age:

  • Driver’s license or MVA ID card
  • Passport
  • Resident/ alien card
  • Original birth certificate with a raised seal
  • Baptismal certificate with birth date and raised seal, or the original letter from school or Disability Agency on official stationery.